Provider Overview

ActiveCampaign's category-defining Customer Experience Automation (CXA) platform helps over 130,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text. Over 70% of ActiveCampaign's customers use its 300+ integrations including Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in both Marketing Automation and CRM All-In-One on G2.com. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.

 

ActiveCampaign Pricing and Services

Intended Customers Businesses of all sizes

Free Trial 14-Day Free Trial 

Features

  • Email, Web & Mobile Marketing
  • Lead Management
  • Marketing Automation
  • Segmentation
  • Service & Support
  • Integrations

All Available Plans & Services ActiveCampaign offers four subscription tiers: Lite, Plus, Professional, and Enterprise. Each plan has flexible pricing based on your number of contacts. Users can subscribe to month-to-month plans with no contract or setup fee and the ability to cancel anytime. Paying upfront for an annual plan yields a 15% discount, and non-profit organizations are eligible for a further 20% discount.

 LitePlusProfessionalEnterprise
Pricing    
Billed Annually$9/month$49/month$129/month$229/month
Billed Monthly$15/month$70/month$159/month$279/month
Number of UsersUp to 3Up to 25Up to 50Unlimited
Features    
Unlimited Email SendingYesYesYesYes
Email MarketingYesYesYesYes
Send NewsletterYesYesYesYes
Marketing AutomationYesYesYesYes
Chat & Email SupportYesYesYesYes
CRM w/ Sales AutomationNoYesYesYes
Contact & Lead ScoringNoYesYesYes
Custom User PermissionsNoYesYesYes
Custom DomainsNoYesYesYes
Custom BrandingNoYesYesYes
One-on-One TrainingNoYesYesYes
SMS MarketingNoYesYesYes
Custom Mailserver DomainNoNoYesYes
Dedicated Account RepNoNoYesYes
In-Depth OnboardingNoNoYesYes
Free Design ServicesNoNoYesYes
Free Social DataNoNoYesYes
Phone SupportNoNoYesYes
Uptime SLANoNoYesYes

 

Editor’s Bottom Line of ActiveCampaign

ActiveCampaign offers an Enterprise plan but its features, pricing and subscription model is all geared towards small to midsized businesses. The platform offers considerable functionality, especially for its price, a highly intuitive user interface welcoming the uninitiated, helpful notifications to build properly-functioning workflows and the ability to subscribe or cancel your plan with no setup costs or termination fees. The cheapest plan, Lite, can be used for up to three users for only $9 per month - far below any other marketing automation vendor. ActiveCampaign also offers a free trial, which many of its rivals in the marketing automation space don’t do. All that points to a solution that aims to ease users into marketing automation.

What about the quality of features? As mentioned, they’re useful for the price, but they can accomplish a fair bit in their own right. ActiveCampaign’s email marketing and newsletter features include a drag-and-drop interface, email triggers, templates, image hosting, A/B testing, dynamic content and responsive design. Contacts and leads can be segmented by contact data, campaign interactions, website activity and demographic information for targeted campaigns and automations. ActiveCampaign also tracks email and website activity for real-time interaction insights and reports for trends and campaign performance.

The marketing platform includes a CRM with sales automation. The CRM includes an activity timeline, drag-and-drop sales pipelines, contacts’ profiles augmented with social and behavioral data and automations. ActiveCampaign offers integrations with over 300 third-party applications ranging from CRMs, developer tools, content management, analytics and more. Its Plus and Enterprise plans offer one-on-one training and in-depth onboarding and its online resources include a knowledge base with training articles and video guides and community forums. Overall, ActiveCampaign is a credible, capable marketing automation solution at an astonishingly fair price. Whether you’re a marketing newbie getting your feet wet or an established business seeking a scalable, low-cost yet nimble and powerful tool, ActiveCampaign delivers the goods and helps you along in a format anyone can understand.

Your trust is our #1 concern, therefore companies can't alter or remove reviews. Ever!
J