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Provider Overview

amoCRM is the world’s first messaging-powered CRM. Engage with your customers on a whole new level by using this versatile, cloud-based sales automation tool built for chatting. amoCRM is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. We support all major messenger platforms. Create your own chatbots with our code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Customers love us for our analytics, reporting and automation capabilities Treat your sales team to a vast array of useful tools to work with your leads. Lead generation is simple with our easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. Perfect messenger-based sales solution for entrepreneurs, small, and medium businesses. With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. Our in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with our mobile app available both on iOS and Android. We’ve made the setup process as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. We offer our clients free onboarding and setup assistance, as well as multichannel support during business hours. Not sure if amoCRM is the best fit for your needs? Call, click or email to speak with one of our Technology Advisors today for a no-cost, no-obligation consultation and a free, 30-day trial.

AmoCRM Pricing and Services

Features

Basic

  • Mobile App
  • Online Training
  • Annual Subscription

Sales & Marketing

  • Email Marketing
  • Webforms
  • Lead Scoring
  • List Management
  • Pipeline Management
  • Recurring Sales Management

Data

  • Product Catalog
  • Import/Export & Storage
  • Analytics & Reporting

Tasks

  • Task Management
  • Calendar Sync
  • Notifications

Automations

  • Marketing Automation
  • Calling Automation
  • Sales Automation
  • Recurring Sales Automation
  • Email Automation

Communication Integrations

  • Social Media Integration
  • 2-way Email Sync
  • Multiple Email Accounts
  • Telephone/VoIP
  • Online Chat

Customizations

  • API
  • Custom Fields
  • Custom Pipelines
  • Multiple Pipelines

Pricing and Plans

 BaseAdvancedEnterprise
Price$15/user/mo$25/user/mo$45/user/mo
Limits Per User   
Contacts12,50025,00050,000
Open leads2,5005,00010,000
File storage200 Mb400 Mb800 Mb
50 Free Business Card ScansYesYesYes
Lead Capture & Organization   
Google Analytics & Website IntegrationYesYesYes
Merge DuplicatesYesYesYes
Add Custom Fields for Leads/ContactsYesYesYes
Lead Management   
Sales PipelineYesYesYes
Add Custom Pipeline StagesYesYesYes
Sync & Save all email correspondenceYesYesYes
Business processes & auto-created tasksNoYesYes
Add Required FieldsNoYesYes
Digital Pipeline (automations)NoYesYes
Lead scoringNoNoYes
CustomersNoYesYes
Process Tracking   
Activity ReportYesYesYes
Define user & group permissionsYesYesYes
Create branches and teamsNoYesYes
KPI and sales planNoYesYes
Analytics and Sales Report   
Consolidated sales reportYesYesYes
Search for bottlenecks in sales processYesYesYes
Call AnalysisNoYesYes
Sales ForecastingNoYesYes
Protection and Security   
Secure Connection (SSL)YesYesYes
Permanent Data BackupYesYesYes
Log visits of all account usersNoYesYes
Limit visits by IP address (whitelist and blacklist)NoYesYes
Periodic backup with archive sent via emailNoNoYes
Monitoring of ActivityNoNoYes
Customization   
Full REST-APIYesYesYes
Third-party app notificationNoYesYes
Create Your Own WidgetsNoYesYes
Dashboard Widget CustomizationNoYesYes
Available Integrations   
Email/SMS MarketingYesYesYes
Online ChatYesYesYes
Technical SupportYesYesYes

 

  Editor's Bottom Line of AmoCRM

AmoCRM has one main goal with their platform: to provide small sales teams with the tools they need to grow your sales and business. With standard features like Email marketing, Webforms, Lead Scoring, Pipeline Management, List Management and Recurring Sales Management, amoCRM can handle just about every aspect of the sales process. The overall platform is very simple, easy-to-use and compact. The user experience is geared towards the idea of simplicity, without throwing too many features at agents. Instead, amoCRM has an easy to read user interface. For example, when an Agent wants to add a new lead into the system, all they have to do is simply click on a big "Add Lead" button, fill in some basic information in a simple form, and hit submit. That's all it takes. Or, if your website has forms, then use amoCRM's built-in web form so every single result will immediately be inputted into the database. In order to help agents and representatives save time, amoCRM made it so that the most important functions and features can be accessed from any screen within the app. No matter what section of the app that your sales agent is currently viewing, they can still add a lead or check a previous lead. The platform is also optimized for tablets, enabling users to stay connected even when they're on-the-go to enable a truly mobile workforce. AmoCRM will also integrate multiple channels into one single platform, enabling your organization to grab leads across all channels including web form, email, phone, social media and even live chat conversations with representatives. The platform also has some truly unique features, like a Business Card Scanner. Simply scan a business card with your mobile phone's camera, and the information will instantly be inputted into amoCRM's database. With an incredibly simple user experience, competitive pricing and powerful features, amoCRM stands as a strong choice for small sales teams looking to revolutionize their entire process, and close more leads.

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