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Provider Overview

Checkbox is a survey software provider based in Watertown, Massachusetts focused on supporting enterprises. Their services are focused around hosted and on-premise options, where enterprises can choose to have their services taken care of by Checkbox themselves or on-premise, giving the enterprise more control. An Online survey subscription can be managed from anywhere with complete access to all survey features and SSL encryption. A customizable, on-premise survey subscription will be installed on physical servers or virtual instances. It’s .NET based and SDK, source code, and OEM licenses are available. Both kinds of subscriptions come with many of the same features.  

Checkbox Pricing and Services

Intended Customers: Enterprises and larger businesses.

Free Trial: Yes.

Free Version: No.

All Available Plans & Pricing:

PlansBasic $450 per YearProfessional $1750 per YearTeam $3450 per Year
Online, Hosted
  • 1 Admin
  • Unlimited Surveys,
  • Responses
  • 10,000 Emails per Month
  • In-house Online Support
  • End-to-End SSL Encryption
  • Secure US-based Hosting
  • 5 Admin Users
  • Unlimited Surveys, Responses
  • 50,000 Emails Per Month
  • Online and Phone Support
  • End-to-End SSL Encryption
  • Secure US, Canada, or UK Hosting
  • Multilingual Surveys
  • Team Collaboration (Groups)
  • SPSS Export
  • Web Services/API
  • Custom JavaScript Item
  • 15 Admin Users
  • Unlimited Surveys, Responses
  • 100,000 Emails Per Month
  • Priority Online and Phone Support
  • End-to-End SSL Encryption
  • Secure US, Canada, or UK Hosting
  • Multilingual Surveys
  • Team Collaboration (Groups)
  • SPSS Export
  • Web Services/API
  • Custom JavaScript Item
  • Use Your Own Domain
  • HIPAA - Encrypt Data + BAA
PlansServer License $4500 One-time FeeDeveloper License $9500 One-time FeeEnterprise License Contact for Pricing
Customizable, On-premise
  • Active Directory Integration
  • Web Farm Support
  • SDK (Partial Source Code)
  • SPSS export
  • API / web services
  • Advanced logic / piping
  • Advanced user roles
  • Multilingual surveys
  • First year support included
  • 1 Production & 3 Test Installations
  • 5 Licenced Users
  • Unlimited Surveys
  • Unlimited Responses
  • SDK (Partial Source Code)
  • SPSS Export
  • API/Web Services
  • Advanced Logic/Piping
  • Advanced User Roles
  • Multilingual Surveys
  • First Year Support Included
  • 1 Production & 1 Test Installation
  • Unlimited Licensed Users
  • Unlimited Surveys
  • Unlimited Responses
  • SPSS Export
  • API/Web Services
  • Advanced Logic/Piping
  • Advanced User Roles
  • Multilingual Surveys
  • First Year Support Included

Help & Support Options: +1-617-231-8891 [email protected] Knowledge Base Link: https://www.checkbox.com/docs/documentation/ Developer Center Link: https://www.checkbox.com/developer-center/  

Editor’s Bottom Line of Checkbox

  Checkbox is a unique survey software provider in that they offer two different kinds of subscription plans based on what your enterprise’s priorities are. There is a customizable, on-premise subscription that gives more control to the enterprise by working with their physical servers, and an online, hosted subscription that uses Checkbox’s servers, which can be accessed anywhere. Checkbox’s hosted subscription plan is unique because many of their features are focused around security, which is becoming a much higher priority in the business world. It offers end-to-end SSL encryption and complies with HIPAA. Checkbox’s survey-specific features are unique because each plan offers almost the same amount of features, making whatever plan you choose worth the money, and they all offer unlimited surveys and responses. The number of emails an enterprise can send varies, but the lowest number is 10,000 emails, which is still significant. Their pricing plans are also worth considering because Checkbox only offers yearly and one-time payments. Their hosted plan is billed yearly, and their cheapest plan equates to $37.50 a month, which is about average for other survey software providers. Checkbox’s on-premise plan offers a one-time payment, which is not common for survey software providers. Overall Checkbox is a great option for big enterprises. Their one-time payment could potentially be a steal for larger businesses looking to improve their customer support teams. Checkbox offers to use an enterprise’s physical software if more control is a top priority, which is unique because other survey software providers do not do the same. If this is a priority for your enterprise, seriously consider Checkbox.

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