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Provider Overview

:copper, formerly ProsperWorks, was founded in 2011 by Jon Lee and Kelly Cheng with the aim of empowering small business to improve their sales flow with an easy-to-use, powerful and attractive CRM. :copper benefitted from its founders’ years of experience in the tech industry, including as entrepreneurs, and was joined by leaders in engineering and product design from Facebook Mobile, BaseCRM and Salesforce. :copper is built exclusively for G-Suite -- formerly known as Google Apps -- and it was named by Google its “Best New Tech Partner” at Google TeamWork 2016. :copper is the only CRM recommended by Google in Google Apps; in fact, :copper includes Google as a customer. In 2016, :copper raised $24 million in Series B funding. It’s headquartered in San Francisco, California.  

:copper Pricing and Services

Intended Customers Small to Midsized Businesses using G-Suite

Free Trial 14-Day Free Trial

Features

  • Contact Management
  • Task Management
  • Sales Automation
  • Opportunity Management
  • Pipeline Management
  • Visual Sales Pipelines
  • Dashboards
  • Reports & Analytics
  • Mobile Suite
  • Integrations
  • Made for G-Suite

All Available Plans & Services :copper offers three subscription tiers for its CRM -- Basic, Professional and Business. It also offers a fourth tier, Enterprise, which provides a custom integration of :copper. Companies interested in the Enterprise subscription are encouraged to contact :copper directly at [email protected].

 BasicProfessionalBusiness
Pricing (Billed Annually)$19/user/mo$49/user/mo$119/user/mo
UsersUp to 5UnlimitedUnlimited
Records30,000100,000500,000
Custom Fields525100
Storage2GB200GB500GB
Features   
Google IntegrationYesYesYes
Mobile AppYesYesYes
Chrome ExtensionYesYesYes
Email Send & ReplyYesYesYes
Basic IntegrationsYesYesYes
Basic ReportsYesYesYes
Online SupportYesYesYes
Sales ForecastingYesYesYes
Email Open TrackingNoYesYes
MailChimp IntegrationsNoYesYes
Task AutomationNoYesYes
Activity ReportingNoYesYes
User PermissionsNoYesYes
APINoYesYes
GoalsNoNoYes
LeaderboardNoNoYes
Lead & Activity InsightsNoNoYes
RingCentral IntegrationNoNoYes
Premier Success PackageNoNoYes
Self-Service SupportYesYesNo

Editor’s Bottom Line of :copper

:copper is, and always has been, a CRM specifically for G-Suite. It’s gone through many incarnations over the years; since its founding in 2011, it’s grown from a widget that existed solely within your Gmail to a full-fledged CRM with contact, lead and opportunity management, multiple pipelines, custom field, dashboards, automations and reports. And, of course, it’s still got its Gmail widget. :copper continues to update its platform; in 2017, they added new features to the CRM including the ability to send and reply to emails (previously users had to return to Gmail), added Slack integration and upgraded its opportunity management features, such as custom Opportunity field layouts specific to particular pipelines. Users could already create custom fields and customize field arrangements for Contacts, Leads, Opportunities, Tasks and Projects. The added feature accounts for opportunities progressing through different sales processes within the same company. :copper doesn’t offer a huge range of features but it performs within its range quite well. If your business relies heavily on G-Suite -- especially Gmail, Google Sheets, Docs and Calendar -- then :copper offers an accessible CRM, with a familiar user interface, and powerful features for its weight class. Its most prestigious selling point the fact that Google is a customer; even for a CRM that caters exclusively to G-Suite, this is an impressive name on their resume. It’s a well-designed platform that’s deceptively easy to use and has ambitious plans for further development. Besides their 2017 update, their CEO has indicated plans for machine-learning features, and future integrations with QuickBooks Online, Xero, Zendesk and Vonage are in the works. If your company is invested in G-Suite, or is willing to, and you’re also in the market for a seamless CRM, :copper’s 14-day free trial is definitely worth a try.

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