Typeform is a cloud-based, survey management solution based in Barcelona. They offer original survey designs, where businesses can also use a drag-and-drop tool to customize their own designs. Question types are also customizable, which include short-text answers, multiple choice questions, long-text answers, picture selections, and drop-down menus. Typeform also provides businesses with reporting tools and dashboards, offering feedback on the success of each survey, responses, and completion status. They’ve been used by Apple, Uber, AirBnB, and Nike Inc.
Free Trial: No, but users can start for free.
Free Version: Yes.
Features Included in All Plans:
Additional Features:
All Available Plans and Pricing:
Basic (Free) | Pro $35/mo For one user$30/mo billed annually For one user | Pro+ $70/mo For one or more users $59/mo billed annually For one or more users |
100 responses / mo | Unlimited Responses | Unlimited Responses |
10 Fields / typeform | Unlimited fields | Unlimited fields |
| Basic Question Types | Advanced Question Types | Advanced Question Types |
Metrics & Reporting | Metrics & Reporting | Metrics & Reporting |
Self-notifications (Email) | Self-notifications (Email) | Self-notifications (Email) |
| Answer Piping | Answer Piping | Answer Piping |
| Send Data to 500+ Apps (Zapier) | Send Data to 500+ Apps (Zapier) | Send Data to 500+ Apps (Zapier) |
Data API | Data API | Data API |
Embedding | Embedding | Embedding |
Conditional Logic (Logic Jump) | Conditional Logic (Logic Jump) | |
Respondent Notifications (Email) | Respondent Notifications (Email) | |
Calculator (Scoring & Pricing) | Calculator (Scoring & Pricing) | |
Custom Thank You Screen | Custom Thank You Screen | |
Hidden Fields | Hidden Fields | |
Payment Field | Payment Field | |
MailChimp Integration | MailChimp Integration | |
File Upload Field (2gb storage) | File Upload Field (4gb/user) | |
Invite Other Users to Workspaces | ||
Account Manager (For 10+ Users) | ||
Priority Support | ||
Remove Typeform Branding | ||
Redirect Upon Submit | ||
Webhooks | ||
Close Embedded Typeform after Submit |
Help & Support Options: Typeform offers users an in-depth help center, which can be found here. Typeform can be contacted during normal business hours Monday through Friday and on social media.
Typeform’s unique services offer businesses original and highly-customizable survey designs that are also visually appealing and more interactive than other solutions. Their website immediately immerses anyone who visits with what they offer their customers, which appears to be focused moreso on longer, open-ended questions. Typeform also provides customers with a wide variety of questions that can make a business’ surveys much more personalized. This is important because user experience is trending and businesses are prioritizing what the customers want more than ever before. Typeform can be used by businesses of all sizes. Apple, Nike Inc., AirBnb, and Uber are all major customers, but Typeform also offers a free version of their services, which means they’re also interested in helping small and medium sized businesses. SMBs can benefit from using Typeform because Typeform emphasizes user experience. SMBs often have closer connections to their customers, so using Typeform can, in turn, lead to a more positive customer experience. Their features, even in the Basic plan, offer businesses the tools they need to create better surveys. They all offer at least ten different types of questions, reporting and metrics, data API, embedding, and many more. The paid plans offer considerably more features, which include MailChimp integrations, removing Typeform branding, and redirect upon submission. Overall, Typeform is a dynamic survey software that gives lots of power to their customers regardless of what plan they choose. They offer services to businesses of all sizes, who could all benefit from the customizable, interactive features Typeform emphasizes. If user and customer experience are top priorities for your business, Typeform is an excellent provider to consider.