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Provider Overview

Typeform is a cloud-based, survey management solution based in Barcelona. They offer original survey designs, where businesses can also use a drag-and-drop tool to customize their own designs. Question types are also customizable, which include short-text answers, multiple choice questions, long-text answers, picture selections, and drop-down menus. Typeform also provides businesses with reporting tools and dashboards, offering feedback on the success of each survey, responses, and completion status. They’ve been used by Apple, Uber, AirBnB, and Nike Inc.  

Typeform Pricing and Services

Free Trial: No, but users can start for free.

Free Version: Yes.

Features Included in All Plans:

  • 10 fields per typeform
  • Basic question types
  • Metrics & Reporting
  • Self-notifications (email)
  • Answer piping
  • Send data to 500+ apps (Zapier)
  • Data API
  • Embedding

Additional Features:

  • Conditional logic (logic jump)
  • Respondent notifications (email)
  • Calculator (scoring & pricing)
  • Custom Thank you screen
  • Hidden fields
  • Payment field
  • MailChimp integration
  • File upload field (4Gb/user)
  • Invite other users to workspaces
  • Account Manager (for 10+ users)
  • Priority support
  • Remove Typeform branding
  • Redirect upon submit
  • Webhooks
  • Close embedded typeform after submit

All Available Plans and Pricing:

Basic (Free)

Pro $35/mo For one user$30/mo billed annually For one userPro+ $70/mo For one or more users $59/mo billed annually For one or more users

100 responses / mo

Unlimited ResponsesUnlimited Responses

10 Fields / typeform

Unlimited fieldsUnlimited fields
Basic Question TypesAdvanced Question Types

Advanced Question Types

Metrics & Reporting

Metrics & ReportingMetrics & Reporting

Self-notifications (Email)

Self-notifications (Email)Self-notifications (Email)
Answer PipingAnswer Piping

Answer Piping

Send Data to 500+ Apps (Zapier)Send Data to 500+ Apps (Zapier)

Send Data to 500+ Apps (Zapier)

Data API

Data API

Data API

Embedding

Embedding

Embedding

 

Conditional Logic (Logic Jump)

Conditional Logic (Logic Jump)

 

Respondent Notifications (Email)

Respondent Notifications (Email)

 

Calculator (Scoring & Pricing)

Calculator (Scoring & Pricing)

 

Custom Thank You Screen

Custom Thank You Screen

 

Hidden Fields

Hidden Fields

 

Payment Field

Payment Field

 

MailChimp Integration

MailChimp Integration

 

File Upload Field (2gb storage)

File Upload Field (4gb/user)

  

Invite Other Users to Workspaces

  

Account Manager (For 10+ Users)

  

Priority Support

  

Remove Typeform Branding

  

Redirect Upon Submit

  

Webhooks

  

Close Embedded Typeform after Submit

Help & Support Options: Typeform offers users an in-depth help center, which can be found here. Typeform can be contacted during normal business hours Monday through Friday and on social media.  

Editor’s Bottom Line of Typeform

  Typeform’s unique services offer businesses original and highly-customizable survey designs that are also visually appealing and more interactive than other solutions. Their website immediately immerses anyone who visits with what they offer their customers, which appears to be focused moreso on longer, open-ended questions. Typeform also provides customers with a wide variety of questions that can make a business’ surveys much more personalized. This is important because user experience is trending and businesses are prioritizing what the customers want more than ever before. Typeform can be used by businesses of all sizes. Apple, Nike Inc., AirBnb, and Uber are all major customers, but Typeform also offers a free version of their services, which means they’re also interested in helping small and medium sized businesses. SMBs can benefit from using Typeform because Typeform emphasizes user experience. SMBs often have closer connections to their customers, so using Typeform can, in turn, lead to a more positive customer experience. Their features, even in the Basic plan, offer businesses the tools they need to create better surveys. They all offer at least ten different types of questions, reporting and metrics, data API, embedding, and many more. The paid plans offer considerably more features, which include MailChimp integrations, removing Typeform branding, and redirect upon submission. Overall, Typeform is a dynamic survey software that gives lots of power to their customers regardless of what plan they choose. They offer services to businesses of all sizes, who could all benefit from the customizable, interactive features Typeform emphasizes. If user and customer experience are top priorities for your business, Typeform is an excellent provider to consider.

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